SACE in plain words: what it means for your agency’s records
Since 2022 your licence depends on it. Here is what the evaluation looks at, how electives can double your licence period, and where digital records help.
Read the articleA traditional security contract buys headcount: a number of officers for a number of hours. Outcome-based contracting buys results instead, and leaves the security agency room to combine people, technology and processes to deliver them.
The Ministry of Home Affairs publishes a guide for service buyers, with example clauses, tender templates and suggested performance indicators. Its second edition added a demerit points model for assessing a contractor’s performance.
Indicators patrol data can support
- Patrols completed on time, for each site
- How quickly alerts were acknowledged
- Incidents reported with photos and locations
- Attendance and coverage of each post
Measuring it without extra paperwork
Every tap, alert and incident in SentryOps is time-stamped and tied to a site, so the evidence behind these indicators comes straight from the record, not from a spreadsheet typed up at the end of the month.